Thank you for shopping with www.valebrookmarketllc.com. We are committed to providing reliable shipping services throughout the United States. Please review our shipping policy below.
1. Shipping Coverage
We currently ship within the United States only.
At this time, we do not offer international shipping or delivery to U.S. territories, APO/FPO addresses, or P.O. Boxes unless otherwise specified.
2. Order Processing
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Orders are processed within 1–2 business days after payment has been successfully confirmed.
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Orders placed on weekends or public holidays will be processed on the next business day.
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During peak seasons or promotional events, processing times may be slightly longer.
3. Delivery Time
Estimated delivery time within the United States:
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Standard Shipping: 3–7 business days
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Remote Areas: 5–10 business days
Delivery estimates begin after your order has been processed and shipped.
Please note that delivery times are estimates and may vary due to weather conditions, carrier delays, holidays, or other circumstances beyond our control.
4. Shipping Carriers
Orders may be delivered by trusted U.S. carriers, including:
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USPS
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UPS
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FedEx
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DHL eCommerce (where applicable)
The carrier used will depend on your shipping address, package size, and logistics availability.
5. Shipping Costs
Shipping charges are calculated during checkout based on the destination, shipping method selected, and order details.
Any available free shipping promotions will be clearly displayed on our website or during checkout.
6. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information, allowing you to monitor the progress of your delivery.
Please allow up to 24 hours for tracking information to become available after shipment.
7. Delivery Responsibility
Customers are responsible for providing accurate and complete shipping information.
We are not responsible for delays, failed deliveries, or additional shipping charges resulting from incorrect or incomplete addresses provided during checkout.
If a package is returned due to an incorrect address or failure to receive the shipment, additional shipping charges may apply for reshipment.
8. Lost, Delayed, or Damaged Shipments
If your shipment is delayed, lost, or arrives damaged, please contact us as soon as possible.
We will work with the shipping carrier to investigate the issue and assist in reaching an appropriate resolution.
9. Contact Us
If you have any questions regarding shipping or your order, please contact us:
Email: catrina@valebrookmarketllc.com
Phone: +1 (940) 551-0778